Training & Customer Service

At Precision CARSTAR we understand that getting your car repaired after an accident can be a difficult and confusing process. Our goal is to lessen the confusion of that process for you by working with your insurance carrier directly. We want to ensure that not only do you get the best repair possible, but that your car is repaired as specified by the Original Equipment Manufacturer (OEM). We won’t compromise when it comes to the quality of your repair or the safety of your vehicle!


Today’s cars are more technically advanced than most people realize. Because of fuel efficiency mandates and safety standards they are lighter and much more complex. If your car is 5-years old or newer it probably contains metals or composites that weren’t available in the past. These new materials now require specialized training and equipment for a technician to work with otherwise any welds or joins improperly done will eventually fail. The newer vehicles also have a lot more computerized components and sensors. There are thousands of data points with as many as 50 microprocessors controlling things like temperature, tire pressure, braking, steering, engine and transmission functions – just to name a few. The computer sytems in todays cars would put even the best home computer to shame.

Precision CARSTAR offers you the highest training and shop certifications of any shop in the Antelope Valley. Our repair technicians are I-Car Platinum certified, and the shop is I-Car Gold Class certified, which means our technicians must take annual courses to keep up with the latest training requirements as specified by the OEM. We are also the ONLY Assured Performance certified shop in the Antelope Valley. Only 1 in 10 shops nationwide will have what it takes to get through the rigorous certification process required by Assured Performance. We have that certification and are proud to offer it to you as part of our quality repair process.

Customer Service

Whether the damage to your vehicle is from an accident or wear and tear, we handle it all with professionalism and courtesy. We also understand how important it is for you to have your car returned in the shortest time possible so you can get your life back on track.

Remember, California law states that where you get your car repaired is your choice – regardless of where your insurance company might try to recommend (steer) you to go. It is important for you to also know that insurance companies do not warranty the work of the shop that they are referring you to. Therefore, it is equally important that you choose a shop that will stand by it’s warranty. At Precision CARSTAR we offer you our local warranty and a nationwide warranty should you decide to move in the future.

At Precision CARSTAR we mean it when we say:

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See What Our Customers Think.

  • Ten years ago my car was involved in an accident and Precision did the work. This is where it gets interesting. Two years ago I noticed some chipping way down on the lower pane of the drivers side door. Well it wasn't a big deal but if got worse so i decided to get it painted. When I brought it back to Precision I was expecting a fair price for a good paint job but what I received was beyond my belief. Jeff looked it up in his computer, looked at the door and...

    Peter T.
    Pearblossom, CA
    Yelp 5.0 Star
  • My car was hit on the back drivers side one day and almost a few weeks later I accidentally ran into the back of someone else's car. I went to Precision auto body and not only did they make my car look brand new but they were reasonable in the price, very personable, and even took the extra time to try and cover small dings that had nothing to do with either accident. I was very pleased with my Mercedes when I got it back. It looked like I had just bought it all over again. This place is awesome...

    Krystian J.
    Palmdale, CA
    Yelp 5.0 star
  • Took my car into precision to get it repaired because I was going through an insurance claim with AAA. Jeff and Mario were extremely professional and treated me with the upmost respect. They made the entire process so smooth. I would definitely recommend them to anyone going through a claim. My car looked fantastic when I picked it up. Thanks guys!

    Jonathon M.
    Goleta, CA
    Yelp 5.0 star
  • Best place in the AV. I took my car there to repair some minor damage. The work they did was fantastic - looked like new. I noticed over a year later that on a corner of the fender some of the paint was starting to barely peel. I spoke to Mario who was very knowledgeable and helpful. After he reviewed the old work order, Precision said that they guarantee their work and did the repair for Free. Finding such an honest auto repair shop that completely stands behind their work is a keeper. ...

    Mario B.
    Palmdale, CA
    Yelp 5.0 star
  • A friend recommended I drive from Burbank to Palmdale for repairs after my car was broadsided in a hit-and-run. Although the drive was long, the last few shops I had been to in the San Fernando Valley were unreliable and made shoddy repairs. Needless to say, I was ready for a change.

    After making a call to Jeff at Precision CARSTAR, I knew the drive would be worth my time. I brought my car in the same day, and Jeff walked me through the AAA claims process. Jeff provided me with a breakdown of the work that needed...

    Katie S.
    Los Angeles, CA
  • Awesome experience during a bad situation. I've never been in a car accident until now.

    Overwhelmed with all the things I had to do such as contacting my insurance, renting a car, and finding a auto body shop to fix my 2012 Dodge Durango. I was recommended to CarStar Auto Body Repair Experts. Once I arrived to the auto body shop I was greeted by Jeff and Edgar. Jeff informed me of the repairs that were going to be done. The paperwork went smooth and Jeff called the car rental company so I can get picked up. Once the...

    Melissa B.
    Lancaster, CA
    Yelp 5.0 star
  • I was in a wreck and my insurance, State Farm, was trying to send me to their shop that had lots of bad reviews. We checked for a shop in Palmdale where my fiancé works. After finding Precision, we spoke to Jeff about our car. Not only did he handle everything with the insurance, he also took care of getting them to cover my rental car. The car was even done quicker than Jeff had told us. It was even cleaned inside & out. I would definitely give Jeff a call @ Precision.

    M S.
    Los Angeles, CA
    Yelp 5.0 Star
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