Don’t Wait! Prepare before you have an accident

Posted on 2 June 2015

Things to Know and Plan for Before An Accident Happens

According to the Better Business Bureau, consumers must be just as cautious about checking the credentials of the collision repair centers that fix their cars as they are when choosing contractors for their home repairs. Often times when people are in a car accident they are in a rush to get their vehicle back to normal as soon as possible and can rush into the decision of where to take their vehicle for repairs. Keeping this in mind, it’s important to know how to proceed before an accident happens especially if you end up being the driver who caused the accident.

  • Make sure you’re happy about where your deductible is set for collisions on your auto insurance policy. A higher deductible can help your monthly payments remain low, but be prepared (in most cases) to pay the full deductible amount if the accident is your fault.
  • Collision repair companies can use a variety of replacement parts from the less expensive generic replacement parts to original-equipment manufacturer (OEM) parts, which match your vehicle exactly but typically cost more. If the accident is not your fault be sure to instruct the shop to use original-equipment manufacturer parts.
  • Check the shop’s reputation on sites such as the BBB or Yelp  Precision Carstar (formerly Precision Auto Body) can be found on BBB  and on Yelp.
  • Know rental car expenses.  Be sure to know what type of rental car is covered under your insurance plan. If you regularly pay a low monthly fee for rental-car insurance, you might only be reimbursed for the rental of a compact car. If a small car would never work for you, it might be time to reevaluate your coverage.
  • Make your authorization a requirement. Especially when you’re on the hook for the repair costs, politely clarify with the shop that no work should happen until you have authorized it first. When the time comes to pick up your car, look the bill over carefully and make sure everything matches up with the estimate you had been given and the notes you had taken earlier. If you spot anything you didn’t authorize, speak up about it.

Source: Better Business Bureau, Edmunds

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See What Our Customers Think.

  • Ten years ago my car was involved in an accident and Precision did the work. This is where it gets interesting. Two years ago I noticed some chipping way down on the lower pane of the drivers side door. Well it wasn't a big deal but if got worse so i decided to get it painted. When I brought it back to Precision I was expecting a fair price for a good paint job but what I received was beyond my belief. Jeff looked it up in his computer, looked at the door and...

    Peter T.
    Pearblossom, CA
    Yelp 5.0 Star
  • My car was hit on the back drivers side one day and almost a few weeks later I accidentally ran into the back of someone else's car. I went to Precision auto body and not only did they make my car look brand new but they were reasonable in the price, very personable, and even took the extra time to try and cover small dings that had nothing to do with either accident. I was very pleased with my Mercedes when I got it back. It looked like I had just bought it all over again. This place is awesome...

    Krystian J.
    Palmdale, CA
    Yelp 5.0 star
  • Took my car into precision to get it repaired because I was going through an insurance claim with AAA. Jeff and Mario were extremely professional and treated me with the upmost respect. They made the entire process so smooth. I would definitely recommend them to anyone going through a claim. My car looked fantastic when I picked it up. Thanks guys!

    Jonathon M.
    Goleta, CA
    Yelp 5.0 star
  • Best place in the AV. I took my car there to repair some minor damage. The work they did was fantastic - looked like new. I noticed over a year later that on a corner of the fender some of the paint was starting to barely peel. I spoke to Mario who was very knowledgeable and helpful. After he reviewed the old work order, Precision said that they guarantee their work and did the repair for Free. Finding such an honest auto repair shop that completely stands behind their work is a keeper. ...

    Mario B.
    Palmdale, CA
    Yelp 5.0 star
  • A friend recommended I drive from Burbank to Palmdale for repairs after my car was broadsided in a hit-and-run. Although the drive was long, the last few shops I had been to in the San Fernando Valley were unreliable and made shoddy repairs. Needless to say, I was ready for a change.

    After making a call to Jeff at Precision CARSTAR, I knew the drive would be worth my time. I brought my car in the same day, and Jeff walked me through the AAA claims process. Jeff provided me with a breakdown of the work that needed...

    Katie S.
    Los Angeles, CA
  • Awesome experience during a bad situation. I've never been in a car accident until now.

    Overwhelmed with all the things I had to do such as contacting my insurance, renting a car, and finding a auto body shop to fix my 2012 Dodge Durango. I was recommended to CarStar Auto Body Repair Experts. Once I arrived to the auto body shop I was greeted by Jeff and Edgar. Jeff informed me of the repairs that were going to be done. The paperwork went smooth and Jeff called the car rental company so I can get picked up. Once the...

    Melissa B.
    Lancaster, CA
    Yelp 5.0 star
  • I was in a wreck and my insurance, State Farm, was trying to send me to their shop that had lots of bad reviews. We checked for a shop in Palmdale where my fiancé works. After finding Precision, we spoke to Jeff about our car. Not only did he handle everything with the insurance, he also took care of getting them to cover my rental car. The car was even done quicker than Jeff had told us. It was even cleaned inside & out. I would definitely give Jeff a call @ Precision.

    M S.
    Los Angeles, CA
    Yelp 5.0 Star
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