Ten Tips for Dealing with an Auto Accident

Posted on 18 April 2015

Once every seven years, the average driver is involved in an auto accident.  When that happens, it’s smart to know what you need to do to protect yourself and your vehicle, and put yourself on the road to a quick, high-quality repair.  Here are a few tips to keep in mind and share with the drivers in your family:

  1. Turn off your vehicle’s engine and leave it where it is as long as you feel it’s safe. If you feel threatened or your car is in danger of being hit by another car, slowly drive to a safer place, such as the side of the road or a well-lit parking lot.
  2. Keep calm.  Be tactful and courteous, even if you’re angry.
  3. Assess the degree of impact and determine whether you are injured. If you think you’re hurt in any way, stay in your car and try to relax. Be honest if anyone asks how you are. Ask someone to call for help, and let a professional assess your condition.
  4. Provide medical help to others ONLY if you are trained to do so.
  5. Evaluate the damage to your vehicle. When examining the accident scene, NEVER walk directly between the two cars. If one is hit again, you could become trapped between the two vehicles.
  6. Call the police to report the accident. Dial 911 first, if that doesn’t work, dial 0 and ask for the police.
  7. Don’t say the accident was your fault, even if you believe it was.
  8. Call 1-800-CARSTAR to request a tow, arrange for a rental car, contact a family member and call your insurance agent.
  9. Get the names, addresses and phone numbers of any witnesses.  If you can’t get their names, at least get their license plate numbers.
  10. Exchange names, addresses, license numbers and insurance information with any other drivers involved in the accident.

It’s smart to have an accident plan in place before an auto accident occurs.  Click this Carstar Accident Plan link then print out the plan to keep in each vehicle so it is there when you need it.

By identifying Precision CARSTAR  as your body shop of choice in advance you’re not forced to make a sudden decision at the accident scene.  At Precision CARSTAR we are committed to providing the highest-quality repair and getting you back on the road quickly.

Share

See What Our Customers Think.

  • Ten years ago my car was involved in an accident and Precision did the work. This is where it gets interesting. Two years ago I noticed some chipping way down on the lower pane of the drivers side door. Well it wasn't a big deal but if got worse so i decided to get it painted. When I brought it back to Precision I was expecting a fair price for a good paint job but what I received was beyond my belief. Jeff looked it up in his computer, looked at the door and...

    Peter T.
    Pearblossom, CA
    Yelp 5.0 Star
  • My car was hit on the back drivers side one day and almost a few weeks later I accidentally ran into the back of someone else's car. I went to Precision auto body and not only did they make my car look brand new but they were reasonable in the price, very personable, and even took the extra time to try and cover small dings that had nothing to do with either accident. I was very pleased with my Mercedes when I got it back. It looked like I had just bought it all over again. This place is awesome...

    Krystian J.
    Palmdale, CA
    Yelp 5.0 star
  • Took my car into precision to get it repaired because I was going through an insurance claim with AAA. Jeff and Mario were extremely professional and treated me with the upmost respect. They made the entire process so smooth. I would definitely recommend them to anyone going through a claim. My car looked fantastic when I picked it up. Thanks guys!

    Jonathon M.
    Goleta, CA
    Yelp 5.0 star
  • Best place in the AV. I took my car there to repair some minor damage. The work they did was fantastic - looked like new. I noticed over a year later that on a corner of the fender some of the paint was starting to barely peel. I spoke to Mario who was very knowledgeable and helpful. After he reviewed the old work order, Precision said that they guarantee their work and did the repair for Free. Finding such an honest auto repair shop that completely stands behind their work is a keeper. ...

    Mario B.
    Palmdale, CA
    Yelp 5.0 star
  • A friend recommended I drive from Burbank to Palmdale for repairs after my car was broadsided in a hit-and-run. Although the drive was long, the last few shops I had been to in the San Fernando Valley were unreliable and made shoddy repairs. Needless to say, I was ready for a change.

    After making a call to Jeff at Precision CARSTAR, I knew the drive would be worth my time. I brought my car in the same day, and Jeff walked me through the AAA claims process. Jeff provided me with a breakdown of the work that needed...

    Katie S.
    Los Angeles, CA
  • Awesome experience during a bad situation. I've never been in a car accident until now.

    Overwhelmed with all the things I had to do such as contacting my insurance, renting a car, and finding a auto body shop to fix my 2012 Dodge Durango. I was recommended to CarStar Auto Body Repair Experts. Once I arrived to the auto body shop I was greeted by Jeff and Edgar. Jeff informed me of the repairs that were going to be done. The paperwork went smooth and Jeff called the car rental company so I can get picked up. Once the...

    Melissa B.
    Lancaster, CA
    Yelp 5.0 star
  • I was in a wreck and my insurance, State Farm, was trying to send me to their shop that had lots of bad reviews. We checked for a shop in Palmdale where my fiancé works. After finding Precision, we spoke to Jeff about our car. Not only did he handle everything with the insurance, he also took care of getting them to cover my rental car. The car was even done quicker than Jeff had told us. It was even cleaned inside & out. I would definitely give Jeff a call @ Precision.

    M S.
    Los Angeles, CA
    Yelp 5.0 Star
Read more testimonials